Major AWS Outage Disrupts Online Services, Including Fortnite
A significant Amazon Web Services (AWS) outage is impacting numerous online services, including popular platforms like Fortnite, Alexa, Snapchat, and various other applications. The disruption is causing widespread issues for users, affecting everything from smart home devices to online gaming experiences. Amazon is currently investigating the cause of the outage and working to restore services.
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Scope of the AWS Outage

The AWS status checker indicates that multiple services are experiencing operational issues. Amazon reports that it is investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region. However, the impact of the outage extends beyond this region, affecting services globally. This widespread disruption underscores the critical role that AWS plays in the infrastructure of the modern internet, with many services relying on its cloud network.
Users have reported a variety of issues across different platforms. Alexa, Amazon’s voice assistant, is reportedly unresponsive to queries and unable to complete requests. Some users have found that pre-set alarms and other routines are not functioning correctly. The outage is also affecting platforms running on the AWS cloud network, including Perplexity, Airtable, Canva, and even the McDonald’s app, demonstrating the breadth of services dependent on Amazon’s infrastructure.
Impact on Key Services and Platforms

The outage’s impact on Fortnite, a widely popular online game, is significant due to the game’s reliance on AWS for its online infrastructure. Players are experiencing connectivity problems, preventing them from accessing the game and participating in online matches. This disruption affects a large number of users globally, highlighting the potential consequences of cloud service outages on entertainment and leisure activities.
Beyond gaming, the outage is affecting productivity and communication tools. Platforms like Perplexity, an AI-powered search engine, are also experiencing downtime due to the AWS issues. According to Perplexity CEO Aravind Srinivas, the root cause of their service disruption is the AWS outage, and their team is actively working to resolve the problem. This further illustrates how dependent many online services are on AWS and the cascading effect that an outage can have.
Amazon’s Response and Recovery Efforts
The AWS dashboard first reported issues affecting the US-EAST-1 Region at 3:11 AM ET. An update published at 3:51 AM ET indicated that the outage may also be affecting the ability to create support tickets through the AWS Support Center or Support API. Amazon stated that it is actively engaged in mitigating the issue and understanding the root cause. The company initially promised an update within 45 minutes, or sooner if additional information became available.
The cause of the AWS outage remains unclear, and Amazon has not yet provided a specific timeline for when regular service will be restored. The company’s focus is on identifying the root cause of the problem and implementing solutions to bring services back online as quickly as possible. Further updates are expected as the situation develops and more information becomes available.
Wider Implications of Cloud Dependency
This major AWS outage highlights the potential risks associated with relying heavily on cloud service providers. While cloud services offer numerous benefits, including scalability and cost-effectiveness, they also introduce a single point of failure that can have widespread consequences. Businesses and individuals should consider implementing redundancy and backup systems to mitigate the impact of future outages.
The incident serves as a reminder of the importance of robust disaster recovery planning and the need for diverse infrastructure strategies. Organizations that rely on AWS and other cloud providers should regularly review their contingency plans and ensure they have alternative solutions in place to minimize disruption in the event of an outage. As cloud services become increasingly integral to modern life, addressing these vulnerabilities is essential to maintaining stability and resilience.
In conclusion, the major AWS outage is causing significant disruption across a wide range of online services, impacting users globally. While Amazon is working to resolve the issue, the incident highlights the importance of redundancy and disaster recovery planning in the age of cloud computing. As the situation unfolds, further updates are expected regarding the cause of the outage and the timeline for full service restoration.
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